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YMCA GROUP EXERCISE

New Member Onboarding

Do you have a plan for onboarding new members?

SUMMARY:

Onboarding new members at your Y is critical to their success. An inspiring and motivating experience can help set them on the path to reaching their goals and can improve your Y’s reputation in the community. On the other hand, an uninspiring experience could cause them to lose momentum, give up on their health and fitness goals, and possibly even blame your facility for their failure.

Topics include:

• Creating a path to success for your members
• The “3 Must Haves of Membership”
• Onboarding strategies to become High-Touch, High-Service
• New tools to prepare your team for the New Year

Request the recording of the webcast using the form below.

Speakers

Jeffrey Pinkerton
Business Development Manager, MOSSA
Natalie Witt
Social Media & Content Manager, MOSSA

Request the Full Length Webcast Recording

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