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Member Onboarding Strategies

GET STRONG Campaign

Summary:

Helping new members navigate the programs and offerings at your Y is important to their success. Defining a clear path to get them started can increase their likelihood of adopting a regular exercise routine and can create a powerful first impression. By proactively directing them into group fitness, you help them meet other members, build new habits, and interact with your team – all key ingredients to improved member satisfaction and increased member retention. If you want to help members succeed, and if you want to expand the reach in your community, you need a well-defined member onboarding strategy.

Topics in the White Paper:

• New campaign resources for the GET STRONG Campaign
• Strategies for utilizing the resources
• Leveraging one of your most valuable assets
• Scripts for your team to engage with new members.

Read Time:

6 minutes

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